Another thing you need to write down is what you did on what day. I don’t mean every little thing – but every visit to someone’s house or every meeting. Comes in handy.
I think the time Ken was most glad that he jotted everything down on his calendar was the time the man got upset because “no one in this church pays any attention to our family.”
Ken was able to show that he had actually had 100 appointments with the man during the past year. (Yes, 100!)
At which point the man changed his story to: “only the pastor pays attention to us.”
Anyhow, records of things like that are valuable.